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Mountain Creek Call Center Supervisor

Mountain Creek Resort/Crystal Springs Resort is seeking an individual to supervise a high volume, customer-focused department of 10-15 staff from its call center located in Hamburg, NJ.
The Mountain Creek Call Center Supervisor position is a full time seasonal position (approximately October-March).
Compensation will be based on experience.

  • Salary
    To Be Determined
  • Location
    Hamburg, NJ
  • Time
    Full Time
  • Experience
    1+ Year Required
  • Industry
    Hospitality
  • Travel
    <10% Travel

About Crystal Springs Resorts

Imagine your dream vacation destination… world-class golf, thrilling skiing & snowboarding, award-winning fine dining, top-rated spas and countless other resort amenities. Now imagine the feeling of calling that place your office. At Crystal Springs Resort our lives are filled with the finer things in life 365 days a year and we’re always looking for new people to share them with. We work hard and we play hard. We invite you to explore our exceptional career opportunities at the area’s top vacation resort destination.

Job Location

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Hamburg, New Jersey 07419 United States
  • Details

  • Job Responsibilities

    • Job responsibilities include, but aren't limited to weekly reporting, daily monitoring of phone volume and staff, scheduling, staffing, training, quality control, etc.
    • This position reports to the Director of Revenue & Reservations.
  • Job Requirements

    • Education: High School Diploma
    • Employment: Entry level
    • Supervisory/management experience, computer skills and customer service experience are a must.
    • Sales experience is preferred.
    • Applicants must be available to work nights, weekends and holidays.
    • Reliable transportation is a must as we are open regardless of weather.
  • Job Benefits

    • Additional Benefits: Corporate Discounts
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